Experienced Engineering Manager for Customer Success – Technical Leadership and Delivery Expertise in Financial Risk Management and Cloud-Based Solutions

Welcome to blithequark blithequark is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. blithequark is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust blithequark to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. blithequark is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. About the Role We are looking for an experienced and hands-on Engineering Manager to lead the execution of technical solutions in our customer delivery projects. This role is at the intersection of engineering rigor and real-world problem-solving, responsible for customizing and integrating blithequark’s platform into the complex environments of some of the world’s largest financial institutions. You will lead one or more engineering teams focused on client implementations, bringing together product understanding, technical leadership, and people management to ensure high-quality, efficient delivery. You will act as a technical reference and a servant leader, ensuring your team is equipped, trained, and set up for success—both technically and professionally. Mission The Engineering Delivery team’s mission is to enable repeatable, scalable, and high-quality technical implementations by embedding best practices, ensuring alignment with our product standards, and building technical teams that are both customer-focused and delivery-oriented. Your Day to Day: Lead technical delivery: Own the engineering execution of client implementations from design to deployment, ensuring scalability, stability, and maintainability of custom solutions; Be hands-on: Act as a Technical Lead where needed—participating in solution design, code reviews, and critical debugging, especially for complex or high-risk client needs; Support the team: Hire, coach, and grow software engineers and technical consultants; build a high-performing, motivated, and accountable team culture; Bridge the field and the product: Understand customer requirements and constraints; propose scalable solutions that align with blithequark’s product and architecture guidelines; Drive engineering standards: Implement and uphold best practices, technical quality controls, and delivery consistency across regions and teams; Continuously improve: Contribute to the evolution of delivery frameworks, toolkits, and reusable components that accelerate integration efforts; Collaborate cross-functionally: Work closely with Product, Risk & AI, and Project Management teams to align on priorities, unblock issues, and coordinate execution. Your Profile: To succeed in this role, you should have: Technical depth: 5+ years of software engineering (Java preferred) or DevOps experience, with deep knowledge of modern software development practices; Leadership experience: 2+ years leading technical teams in customer-facing environments, ideally with global or distributed teams; Client orientation: Proven experience delivering complex integrations in demanding, regulated environments, ideally in Financial Services; Process mindset: Ability to define and evolve engineering practices that improve execution predictability, quality, and speed; Strong communication skills: Adept at translating technical concepts for both technical and non-technical stakeholders; Empowering leadership: A track record of coaching and developing engineers, driving ownership and accountability; Leading teams of 6–12 engineers in a matrix and delivery-focused setup; Familiarity with system integration, data pipelines, and real-time event processing; Understanding of project management lifecycles (Agile, Scrum, etc.); Experience working in a product-led company delivering client-specific customizations. Why Join blithequark? At blithequark, we value diversity and inclusivity, and we are committed to creating a workplace where everyone feels welcome and valued. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional results and making a positive impact on the world. Career Growth Opportunities As an Engineering Manager at blithequark, you will have the opportunity to: Lead high-performing teams and contribute to the development of our engineering talent; Drive technical innovation and excellence, and contribute to the evolution of our platform; Collaborate with cross-functional teams to deliver exceptional customer experiences; Develop your skills and expertise in areas such as cloud-based solutions, machine learning, and artificial intelligence; Take on new challenges and responsibilities as you grow and develop in your career. Learning and Development We are committed to helping our employees grow and develop in their careers. We offer a range of training and development opportunities, including: Technical training and certification programs; Leadership development programs; Mentorship and coaching opportunities; Access to industry conferences and events; A culture of continuous learning and innovation. Work Environment and Company Culture At blithequark, we are proud of our dynamic and supportive work environment. We offer: A collaborative and inclusive culture; A flexible and remote-friendly work arrangement; A comprehensive benefits package, including health insurance, retirement savings, and paid time off; A range of perks and discounts, including access to fitness classes, mental health resources, and employee discounts; A culture of recognition and reward, including employee recognition programs and bonuses. Compensation and Benefits We offer a competitive compensation package, including a salary range of $120,000 - $180,000 per year, depending on experience. We also offer a range of benefits, including: Health insurance; Retirement savings; Paid time off; Flexible and remote-friendly work arrangement; Comprehensive benefits package. Conclusion If you are a motivated and experienced Engineering Manager looking for a new challenge, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to delivering exceptional results and making a positive impact on the world. and be part of a dynamic and supportive work environment that values diversity, inclusivity, and innovation. and take the first step towards an exciting and rewarding career at blithequark!