Experienced eCommerce Customer Development Manager - Home & Personal Care - Amazon
Join blithequark, a global consumer products company operating in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. As a caring, innovative growth company, we're reimagining a healthier future for people, their pets, and our planet. Our core values—Caring, Inclusive, and Courageous—guide our culture, inspiring our people to achieve common goals. Together, let's build a brighter, healthier future for all. About the Role We're seeking an experienced eCommerce Customer Development Manager to join our Pure Play / Amazon Team. As a key member of our team, you'll translate brand strategies into effective digital sales and marketing plans to enhance blithequark's brands and categories online performance. This role requires collaboration with the Marketing, Retail Marketing, Digital Commerce, and Content teams. If you're passionate about eCommerce and have a strong understanding of digital sales and marketing, we encourage you to apply. Responsibilities • Work closely with cross-functional partners, including significant exposure to Retail Marketing, Digital Commerce, and Supply Chain • Manage the Home & Personal Care (HPC) Profit & Loss (P&L) and deliver on all Key Performance Indicators (KPIs), including Net Sales, Gross Turnover (GTN), Profit, Market Share, and executional excellence • Own all elements of the eCommerce planning, manage the 7Ps (Product, Price, Place, Promotion, People, Process, and Physical Evidence), forecasting, and planning from beginning to end, both internally and externally • Master data analytics tools to monitor performance metrics, analyze trends, and generate insights to inform strategic decision-making • Influence cross-functional partners to ensure effective execution of search, content, and shopper marketing activities based on strong customer understanding • Work with blithequark's supply chain team to ensure our products are always in stock and available online • Lead content implementation and partner with the Omni Marketing team to identify content optimization opportunities • Liaise with Amazon's Strategic Account representative to drive key business opportunities Qualifications • Bachelor's degree plus 3-5+ years of relevant work experience • Comfortable with managing in a fast-paced and ambiguous environment • Analytical skills, able to understand the business and develop reporting to support decision-making • Digitally savvy and curious, understands the dynamics of eCommerce • Ability to understand systems, including Google Docs (Sheets, Slides, Docs) Preferred Qualifications • Experience in Sales, Marketing, and eCommerce is a plus • Knowledge of Amazon Vendor Central (and/or prior Amazon experience) preferable • Proactive, takes initiatives to anticipate and resolve issues Compensation and Benefits Salary Range: $94,000.00 - $133,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer blithequark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable Accommodation Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. If you're passionate about eCommerce and have a strong understanding of digital sales and marketing, we encourage you to apply to this exciting opportunity. Join blithequark and be part of a global consumer products company that's reimagining a healthier future for people, their pets, and our planet.