Experienced Data Entry Clerk – Energy Services Program Support | Remote | WFH – Join blithequark in Fostering Community Growth and Holistic Well-being

Are you a detail-oriented and organized individual looking to make a meaningful difference in the lives of individuals and families? Do you have a passion for community growth and holistic well-being? If so, we invite you to join blithequark, a non-profit human services agency dedicated to fostering positive change and enhancing the lives of those in need. As an Energy Services Data Entry Clerk, you will play a crucial role in supporting the day-to-day operations of our Energy Services Programs, working remotely and being part of a dynamic team that values collaboration, diversity, and inclusion. About blithequark blithequark is a non-profit human services agency that has been serving the Fitchburg, MA community for years. Our mission is to foster positive change and enhance the lives of individuals and families by providing essential services and promoting holistic well-being. We believe in the importance of community growth and development, and we are committed to creating a supportive and inclusive work environment that values diversity and promotes social responsibility. Position Overview As an Energy Services Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position requires a high level of accuracy, attention to detail, and excellent communication skills. You will work closely with program staff to support, enhance, and promote communication and consistency in the delivery of services. If you are a motivated and organized individual looking to make a difference, we encourage you to apply for this exciting opportunity. Key Responsibilities: * Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Email and Document Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * File Organization and Maintenance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Meetings and Training: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities. * Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role. Requirements and Qualifications * Essential Qualifications: + Education: Associate degree or equivalent professional experience. + Experience: Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. + Additional Qualifications: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. + Language Skills: Bilingual in Spanish preferred. * Skills and Competencies: + Attention to Detail: High level of accuracy and attention to detail in data entry and record-keeping. + Organizational Skills: Ability to maintain organized digital and paper files. + Communication Skills: Excellent communication and collaboration skills. + Technical Skills: Proficiency in database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. + Time Management: Ability to manage time effectively and prioritize tasks. What We Offer At blithequark, we're committed to supporting the well-being and personal growth of our team members. Here are some of the fantastic benefits we offer: * Comprehensive Insurance: Health, Dental, FSA, and Vision Insurance to take care of your well-being. * Paid Time Off: Generous time off to relax and recharge. * Flexible Work Environment: Hybrid work opportunities to suit your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program. * Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. * Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks. Career Growth Opportunities and Learning Benefits At blithequark, we believe in supporting the career growth and development of our team members. Here are some of the opportunities we offer: * Professional Development: Mandatory agency training and other relevant professional development activities. * Mentorship: Opportunities for mentorship and guidance from experienced professionals. * Career Advancement: Opportunities for career advancement and growth within the organization. Work Environment and Company Culture At blithequark, we're proud of our dynamic and supportive work environment. Here are some of the highlights: * Remote Work: Opportunities for remote work and flexible work arrangements. * Team Culture: Collaborative and supportive team culture that values diversity and inclusion. * Community Involvement: Opportunities for community involvement and volunteer work. Compensation and Benefits We offer a competitive salary and a range of benefits to support the well-being and personal growth of our team members. Conclusion If you're a motivated and organized individual looking to make a difference, we encourage you to apply for this exciting opportunity. As an Energy Services Data Entry Clerk at blithequark, you'll play a crucial role in supporting the day-to-day operations of our Energy Services Programs. With a competitive salary, comprehensive benefits, and opportunities for career growth and development, this is a fantastic opportunity to join a team that values community growth, essential services, and holistic well-being. to be part of a team that makes a meaningful difference in the community!