Experienced Customer Service Sales Representative – Building Strong Relationships and Driving Business Growth at blithequark

Are you a charismatic and results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark, a leading organization in the industry, as an Experienced Customer Service Sales Representative. About blithequarkblithequark is a forward-thinking company that is revolutionizing the way businesses interact with their customers. Our mission is to provide innovative solutions that drive growth, improve customer satisfaction, and foster long-term relationships.With a strong focus on employee development and a culture that values diversity, equity, and inclusion, we offer a unique opportunity for sales professionals to grow their careers and make a meaningful impact. Job SummaryAs an Experienced Customer Service Sales Representative at blithequark, you will play a critical role in building strong relationships with our clients and customers, driving business growth, and delivering exceptional customer experiences. You will be responsible for promoting products and services, resolving customer issues, and maintaining accurate records.If you have a proven track record of success in sales and customer service, excellent communication skills, and a passion for delivering results, we encourage you to apply for this exciting opportunity. Schedule and TrainingOur training program is designed to equip you with the skills and knowledge you need to succeed in this role. The training period is 3 weeks, Monday to Friday, and will cover the following topics:* Product knowledge and features* Sales techniques and strategies* Customer service best practices* Company policies and proceduresAfter completing the training program, you will work a standard schedule of 9am-6pm EST, Monday to Friday.Key ResponsibilitiesAs an Experienced Customer Service Sales Representative at blithequark, your key responsibilities will include:* Meeting or exceeding productivity goals established by the client and company* Efficiently managing customer accounts and file records according to company and client work standards* Selling customers on new or enhanced services* Assisting customers with issues and concerns they are experiencing during the use of the product and/or service* Efficiently handling and maintaining customers' accounts* Accurately and thoroughly updating and documenting account notes* Using probing questions to assess the consumer's situation and assist with resolving issues according to client's work standards* Quickly making knowledge-based decisions to resolve related issues* Staying abreast of daily and weekly operations news and information; acknowledging receipt and understanding of policy and procedure updates* Completing all assignments as required or requested by operations management* Maintaining knowledge, understanding, and compliance with client policies and procedures* Communicating professionally and appropriately with clients, consumers, co-workers, and management* Meeting required criteria for work schedules and adhering to attendance policies as outlined in the Employee Handbook and site policies and procedures* Keeping up-to-date knowledge, understanding, and compliance within functional area and with company policies and procedures* Maintaining regular attendance and timeliness which are required due to the production-based nature of the business and client requirements* Adhering to all company and customer confidentiality and security policies and proceduresRequirementsTo be successful in this role, you will need:* A high school diploma or general educational development (GED) certificate* Two or more years of applicable sales or related experience (recommended but not required)* Proficient computer skills, including utilization of computerized collections software programs* Experience with spreadsheets and automated systems* Excellent customer service skills, including strong problem-solving and negotiating skills, interpersonal, written, and oral communication skills* Ability to listen, communicate (written and verbal), and close attention to detailBenefits and PerksAs a valued member of the blithequark team, you will enjoy a range of benefits and perks, including:* Competitive hourly rate of $15.00 per hour* 401(k) matching* Dental insurance* Health insurance* Paid time off* Paid training* Vision insurance* Work-from-home options* Opportunities for career growth and professional developmentWork Environment and CultureAt blithequark, we value diversity, equity, and inclusion, and strive to create a work environment that is inclusive, supportive, and respectful.Our team is passionate about delivering exceptional customer experiences and driving business growth, and we are committed to providing the resources and support you need to succeed. If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please through our website, and we will be in touch to discuss your qualifications further. Equal Opportunity Employerblithequark is an equal opportunity employer and welcomes applications from diverse candidates.We are committed to creating a workplace that is inclusive, supportive, and respectful, and we strive to provide equal opportunities for all employees. Job TypeFull-timePay$15.00 per hourExpected hours40 per weekBenefits* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Paid training* Vision insurance* Work from homeShift* 8 hour shift* Day shiftEducation* High school or equivalent (Required)Experience* Sales: 1 year (Required)* Call center: 1 year (Required)Work LocationRemote