Experienced Customer Service Associate – bolthires Locker+ Returns and Pickup Specialist

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service Associate to join our dynamic team at bolthires Locker+ retail locations. As a key member of our team, you will play a vital role in making the return and pickup of packages a seamless and convenient experience for our customers.About blithequarkblithequark is a leader in the e-commerce industry, revolutionizing the way people shop and interact with our brand. Our commitment to innovation, customer satisfaction, and employee development has earned us a reputation as one of the best workplaces in the world. We're not just a company – we're a community of passionate individuals who share a common goal: to make a positive impact on the lives of our customers and employees alike. Job OverviewAs a Customer Service Associate at bolthires Locker+ retail locations, you will be the face of our brand, providing exceptional customer service and support to our customers.You will be responsible for receiving, picking, and stowing customer orders, processing returns, and preparing packages for delivery. Your ability to think on your feet, problem-solve, and communicate effectively will be essential in providing a positive experience for our customers. Key Responsibilities* Receive, pick, and stow customer orders, process returns, and prepare packages for delivery* Assist customers with questions and concerns, providing solutions and alternatives when necessary* Work through problem-solving scenarios for customers, ensuring a positive experience* Maintain a clean, safe, and organized workspace, adhering to blithequark's high standards* Manage responsibilities for a Locker+ location, including opening and closing site* Use technology, such as smartphones and handheld devices, to sort, scan, and prepare orders* Receive truck deliveries and ensure timely processing of packagesPhysical Demands* Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation* Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation* Use carts, dollies, hand trucks, and other gear to move items around* Go up and down stairs (where applicable)* Be available to work part-time between the hours of 8:30 a.m.and 9:30 p.m., with schedules varying week to weekWhat it's like to work at bolthires Locker+ locations* Safety:Your safety is our top priority, and we provide a safe working environment. * Surroundings: You'll be working behind a counter, interacting with customers in a comfortable, climate-controlled environment. * Activity: You'll be on your feet for most of your shift, helping customers and sorting packages. * Temperature:Our Locker+ locations are climate-controlled, ensuring a comfortable working environment.* Noise level: Sound levels are minimal, similar to those in a grocery store. * Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required, and protective safety footwear are required in select business units. Why you'll love working at blithequark* We offer jobs that fit any lifestyle, with state-of-the-art workplaces and teams that support and listen to our associates. * Our jobs are nearby, with great pay, and offer work-life balance. * Schedule flexibility: Ideal for someone looking for a part-time role, with flexible schedules and the ability to work at least 4 hours and up to 20 hours per week.* Shift options: Shifts follow various operating business hours, with average shift times of 3-4 hours and the option to choose shifts from your mobile device. * Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). Our workplace is unlike any other* State-of-the-art facilities: We have modern warehouses that are clean and well-organized. * Safety:Your safety is important to us, and we provide protective gear and share safety tips daily.* Culture: Be part of an inclusive workplace that offers a variety of employee support programs and resource groups. * Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world. * New skills: Depending on the role and location, you'll learn how to use the latest blithequark technology, including handheld devices and robotics. Our company supports your goals* Benefits: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more.* Career advancement: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. Requirements* Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines in English. How to get started* by clicking the link below. * If you need help with your application, start with our step-by-step guide. * If you have questions regarding the hiring process, please visit our support landing page.* If you have a disability and need an accommodation during the application and hiring process, please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT) at 888-435-9287, Monday through Friday, between 6 a.m. and 4 p.m. PT. Equal Employment Opportunityblithequark is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.