Experienced Customer Service Associate – bolthires Locker Retail Location

Remote Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Customer Service Associate to join our dynamic team at our bolthires Locker retail locations. About blithequarkblithequark is a leading e-commerce company that's revolutionizing the way people shop and interact with our brand. Our bolthires Locker retail locations are designed to provide customers with a convenient and hassle-free experience when it comes to package delivery and returns.As a Customer Service Associate, you'll play a critical role in ensuring that our customers receive the highest level of service and support. What You'll DoAs a Customer Service Associate at blithequark, you'll be responsible for providing exceptional customer service and support to our customers at our bolthires Locker retail locations. Some of your key responsibilities will include:* Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery* Assisting customers with questions and resolving issues in a timely and professional manner* Maintaining a clean, safe, and organized workspace, including adhering to all safety guidelines and protocols* Managing responsibilities for a Locker location, including opening and closing the site* Using technology such as smartphones and handheld devices to sort, scan, and prepare orders* Receiving truck deliveries and ensuring that all packages are properly processed and storedWhat We're Looking ForWe're looking for individuals who are passionate about delivering exceptional customer experiences and have a strong desire to work in a fast-paced, dynamic environment.As a Customer Service Associate at blithequark, you'll need to be able to:* Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation* Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation* Use carts, dollies, hand trucks, and other gear to move items around* Go up and down stairs (where applicable)* Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to weekWhat We OfferAs a Customer Service Associate at blithequark, you'll enjoy a range of benefits and perks, including:* Competitive pay and benefits package* Opportunities for career advancement and professional growth* State-of-the-art facilities and equipment* A dynamic and inclusive work environment that values diversity and inclusion* Access to free training and development programs, including tuition support options for select employee groups* A range of benefits, including pay and savings options, healthcare, and moreOur CultureAt blithequark, we're committed to creating a workplace that's unlike any other.We believe in fostering a culture that's inclusive, supportive, and empowering, where our employees feel valued and motivated to succeed. Some of the ways we achieve this include:* Providing a range of DEI programs and affinity groups to support our employees' diverse backgrounds and interests* Encouraging open communication and collaboration across teams and departments* Offering opportunities for professional growth and development, including training and tuition support* Celebrating our employees' achievements and milestones through recognition and rewards programsIf you're a motivated and customer-focused individual who is passionate about delivering exceptional service experiences, we want to hear from you!To apply for this exciting opportunity, please through our website. If you need help with your application or have questions about our hiring process, please don't hesitate to reach out to our Application Help team. Equal Employment Opportunityblithequark is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Contact UsIf you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit our website or contact the Applicant-Candidate Accommodation Team (ACAT) at 888-435-9287, Monday through Friday, between 6 a.m. and 4 p.m. PT.
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