Experienced Customer Service and Sales Representative – Work from Home Opportunity in Wyoming

Are you a customer service enthusiast with a passion for sales and a knack for building meaningful connections with people? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we have an exciting opportunity for you to join blithequark's Work from Home team as a Customer Service and Sales Representative in Wyoming. About blithequarkblithequark is a global leader in communications and technology, dedicated to connecting people and businesses across the globe.With a rich history of innovation and a commitment to excellence, we're constantly pushing the boundaries of what's possible. Our Work from Home program offers the perfect blend of flexibility, autonomy, and opportunities for growth and development. Why Join blithequark's Work from Home Team? * Competitive pay starting between $16.20 to $18.87 per hour* Additional compensation up to $3000 a month, when you meet your sales goals and performance expectations* Paid training you'll complete from home and additional resources to support you* Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off* Employee Discounts of up to 50% off on eligible AT&T wireless plans, wireless accessories, AT&T Internet, AT&T phone, and AT&T wireless home phoneKey ResponsibilitiesAs a Customer Service and Sales Representative, you'll be the voice of blithequark, creating meaningful connections with customers and delivering exceptional service.Your day-to-day will involve:* Instilling confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of blithequark's products and services* Simplifying the explanation of customer bills, rate plans, and features of blithequark's products and services* Supporting customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business, and technical/roaming support inquiries, and other duties as required* Engaging Tier 3 support (network and IT), third-party vendors, and suppliers as needed to address issues, service faults, and provide customer resolution* Handling wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service* Troubleshooting and resolving various customer-impacting issues such as voice and data, spanning multiple networks and elements* Getting customers up and running with the latest products and services such as air cards, USB devices, and AT&T-provided software & applicationsWhat We're Looking For* Call center or customer service experience* Flexibility to work any schedule during hours of operation is essential.Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required* Strong communication and problem-solving skills* Ability to work independently and as part of a team* Proficiency in multiple software applications and systems* High-speed internet connection and a dedicated work areaWork from Home Requirements* You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)* Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)* You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.Career Growth OpportunitiesAt blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service and Sales Representative, you'll have the opportunity to:* Round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions* Take on new challenges and responsibilities as you progress in your career* Develop your skills and expertise in areas such as sales, customer service, and leadership* Pursue opportunities for advancement and career growth within the companyIf you're ready to take the lead as the voice of blithequark, we'd love to hear from you!for the Customer Service and Sales Representative – Work from Home Opportunity in Wyoming. Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. Disclaimerblithequark reserves the right to modify or withdraw this job posting at any time without notice. This job posting is not a contract and does not create any obligations on the part of blithequark or the candidate.