Experienced Customer Service Advisor with Greek Language Proficiency – Join blithequark's Multinational Team

Remote Full-time
Are you a customer-focused individual with a passion for languages and a knack for problem-solving? Do you thrive in a dynamic team environment and enjoy the challenge of communicating with customers from diverse backgrounds? If so, we invite you to join blithequark, a leading multinational company that values innovation, collaboration, and customer satisfaction. As a Customer Service Advisor with Greek language proficiency, you will play a vital role in delivering exceptional customer experiences and driving business growth. Our team is dedicated to providing top-notch service, and we're looking for talented individuals like you to join our ranks. About blithequark blithequark is a forward-thinking company that operates at the forefront of the industry. With a strong presence in the Czech Republic and beyond, we're committed to fostering a culture of innovation, inclusivity, and excellence. Our team is comprised of passionate professionals from diverse backgrounds, united by a shared vision of delivering exceptional customer experiences. Key Responsibilities As a Customer Service Advisor with Greek language proficiency, your primary responsibilities will include: * Answering customer inquiries and providing service-related assistance via phone, email, or chat * Identifying customers' problems and needs, and resolving issues in a timely and effective manner * Setting priorities and managing daily responsibilities to meet performance targets * Collaborating with colleagues to achieve team goals and objectives * Maintaining accurate records and reporting on customer interactions * Participating in training and development programs to enhance language skills and product knowledge Essential Qualifications To succeed in this role, you'll need: * Native Greek language proficiency (written and spoken) * Communicative level of English in both oral and written form * Good computer skills and knowledge of MS Office * Ability to quickly identify customers' problems and needs * Strong communication and interpersonal skills * Client-oriented approach and patience * Team player with the ability to work in a fast-paced customer service environment Preferred Qualifications While not essential, the following qualifications will be advantageous: * Living in the Czech Republic * Experience in customer service or a related field * Knowledge of MS Dynamics or other CRM systems * Familiarity with foreign languages, particularly English Skills and Competencies To excel in this role, you'll need to possess: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work effectively in a team environment * Adaptability and flexibility in a fast-paced customer service environment * Strong language skills, including Greek and English * Proficiency in MS Office and other relevant software applications Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Advisor with Greek language proficiency, you'll have access to: * Ongoing training and development programs to enhance language skills and product knowledge * Opportunities for career advancement within a multinational environment * Collaborative and supportive team environment * Flexible working arrangements, including home office options * Attractive bonuses and benefits package Work Environment and Company Culture blithequark is a dynamic and inclusive company that values diversity, equity, and inclusion. Our team is comprised of passionate professionals from diverse backgrounds, united by a shared vision of delivering exceptional customer experiences. We're committed to fostering a culture of innovation, collaboration, and excellence, and we're looking for like-minded individuals to join our ranks. Compensation, Perks, and Benefits As a valued member of our team, you'll enjoy: * Competitive salary and benefits package * Attractive bonuses and performance incentives * Flexible working arrangements, including home office options * Meal vouchers and benefit card * Great referral bonus * Interactive activities, including team-building, company parties, and sports * Opportunity to develop a career within a multinational environment If you're a motivated and customer-focused individual with a passion for languages and a knack for problem-solving, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you! Equal Opportunities Employer blithequark is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to fostering a culture of inclusion and diversity, and we're looking for talented individuals from all backgrounds to.
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