Experienced Bilingual Customer Service Representative – Seasonal Remote Position at blithequark

Are you a highly motivated and customer-focused individual looking for a dynamic work-from-home opportunity with a forward-thinking global organization? Do you possess excellent communication skills in both Spanish and English, and a passion for delivering exceptional customer experiences? If so, we invite you to join blithequark as a Seasonal Customer Service Representative (Bilingual: Spanish and English) and become part of a diverse team of game-changers who are shaping the future of customer service.About blithequarkblithequark is a global leader in customer experience and technology innovation, recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies forCareer Growth."Our company culture is built on the principles of inclusivity, diversity, and people-first approach, where every team member has the opportunity to grow and develop their skills. We're committed to empowering our employees to become the best version of themselves, and we're looking for talented individuals like you to join our mission.Career Growth and Personal DevelopmentAs a Seasonal Customer Service Representative (Bilingual: Spanish and English) at blithequark, you'll have the opportunity to reimagine your career journey and develop new skills in a dynamic and supportive environment. We offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals and personal aspirations. With a strong focus on employee growth and development, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal talent development.Key ResponsibilitiesAs a Seasonal Customer Service Representative (Bilingual: Spanish and English) working from home, you will:* Provide inbound customer support using a call flow guide in the customer's preferred language* Help customers resolve basic technical issues* Track, document, and retrieve information in databases* Offer additional products and/or services* Deliver expert customer experiences with a smileQualificationsTo succeed in this role, you'll need:* The ability to read, write, and speak fluently in both Spanish and English* 1+ year of customer service experience* Open availability* A high school diploma or GED* A quiet, distraction-free environment to work from in your home* Proficiency in fast-paced multi-tasking* Eagerness to learn new technologies* Strong computer navigation skills and PC knowledge* A desktop or laptop to complete PC and internet testing* Computer Requirements:+ Bring your own device –This position does not loan equipment+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)+ Operating System: Windows 10++ RAM: 8GB or higher+ Processor: Intel i5/AMD Ryzen 5 or higher* Internet Requirements:+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)+ Speeds: 10 mbps download and 3 mbps upload or higher+ While working, you will be required to hardwire with an ethernet cable+ High Speed internet (no wireless/hotspots or satellite) and a smartphone+ Must reside in the United States or have a valid U.S.address for residenceWhat's in it for you? At blithequark, we champion our people and invest in their growth and development. As a Seasonal Customer Service Representative (Bilingual: Spanish and English), you'll enjoy:* Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage)* Paid training and performance-based incentives* Lucrative employee referral bonus opportunities* Health and wellness programs with trained partners to help promote a healthy you* Mentorship programs that support your rewarding career journey* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreReimagine the best version of you!If you're ready to take your career to the next level and become part of a dynamic team of game-changers, to join blithequark as a Seasonal Customer Service Representative (Bilingual: Spanish and English). We can't wait to hear from you! Job Types: Full-time, SeasonalPay: From $16.00 per hourBenefits:* On-the-job training* Referral program* Work from homeApplication Question(s):* Please provide your direct email address. Language:* Spanish (Preferred)Work Location:Remote HTML Job Description: Experienced Bilingual Customer Service Representative – SeasonalRemote Position at blithequark Are you a highly motivated and customer-focused individual looking for a dynamic work-from-home opportunity with a forward-thinking global organization?Do you possess excellent communication skills in both Spanish and English, and a passion for delivering exceptional customer experiences? If so, we invite you to join blithequark as a Seasonal Customer Service Representative (Bilingual: Spanish and English) and become part of a diverse team of game-changers who are shaping the future of customer service. About blithequark blithequark is a global leader in customer experience and technology innovation, recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies forCareer Growth."Our company culture is built on the principles of inclusivity, diversity, and people-first approach, where every team member has the opportunity to grow and develop their skills.We're committed to empowering our employees to become the best version of themselves, and we're looking for talented individuals like you to join our mission. Career Growth and Personal Development As a Seasonal Customer Service Representative (Bilingual: Spanish and English) at blithequark, you'll have the opportunity to reimagine your career journey and develop new skills in a dynamic and supportive environment. We offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals and personal aspirations.With a strong focus on employee growth and development, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal talent development. Key Responsibilities Provide inbound customer support using a call flow guide in the customer's preferred language Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile Qualifications To succeed in this role, you'll need:The ability to read, write, and speak fluently in both Spanish and English 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing Computer Requirements: Bring your own device –This position does not loan equipment Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) Operating System: Windows 10+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher While working, you will be required to hardwire with an ethernet cable High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States or have a valid U.S.address for residence What's in it for you? At blithequark, we champion our people and invest in their growth and development. As a Seasonal Customer Service Representative (Bilingual: Spanish and English), you'll enjoy: Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage) Paid training and performance-based incentives Lucrative employee referral bonus opportunities Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Reimagine the best version of you!If you're ready to take your career to the next level and become part of a dynamic team of game-changers, to join blithequark as a Seasonal Customer Service Representative (Bilingual: Spanish and English). We can't wait to hear from you! Job Types: Full-time, Seasonal Pay: From $16.00 per hourBenefits: On-the-job training, Referral program, Work from home Application Question(s): Please provide your direct email address. Language: Spanish (Preferred) Work Location: Remote