Entry Level Customer Training Specialist – Traveling at blithequark

Join the dynamic team at blithequark as an Entry Level Customer Training Specialist – Traveling, where you will embark on an exciting journey of connecting customers to our innovative software solutions. As a key member of the Training Department, you will play a vital role in ensuring a seamless conversion to the blithequark system, providing top-notch training and customer support throughout the process. About blithequark blithequark is a leading provider of cutting-edge software solutions for the automotive industry. Our mission is to empower dealerships with the tools and expertise they need to succeed in today's competitive market. With a strong commitment to innovation, customer satisfaction, and employee growth, we strive to create a work environment that is both challenging and rewarding. Job Summary As an Entry Level Customer Training Specialist – Traveling, you will be responsible for traveling to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel. This is a high-travel position, requiring you to be on the road for approximately 80% of the time, with overnight hotel stays. When not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Key Responsibilities * Travel to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel * Meet with dealership management to understand their needs and requirements * Customize the system to meet the specific needs of each dealership * Train key dealership personnel on how to use the solution * Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office * Collaborate with a team to install and convert software for customers * Develop and maintain strong relationships with customers and dealership personnel Requirements * Ability to travel (overnight hotel stays) 80% of the time * Bachelor's degree or equivalent experience * Outgoing, friendly personality * Strong written and verbal communication skills * Reliable transportation and a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years * Reliable home internet with sufficient bandwidth for video conferencing Training and Development * Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor * Classroom instruction includes product training as well as automotive dealership operations * You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation * You will have the opportunity to see blithequark's solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package, including: * Medical, dental, vision, life insurance, and health savings account * 401(k) with up to 6% matching * Paid vacation, sick days, and holidays * A non-smoking environment * Opportunities for career growth and professional development Compensation and Benefits * Salary: $50,000.00 - $55,000.00 per year * Benefits: + 401(k) + 401(k) matching + Dental insurance + Health insurance + Paid time off + Vision insurance Work Environment and Culture At blithequark, we promote a healthy lifestyle by providing a non-smoking environment. We are an equal opportunity employer, committed to diversity and inclusion. Our team is passionate about delivering exceptional customer experiences and driving innovation in the automotive industry. If you are a motivated and enthusiastic individual with a passion for customer service and software training, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you! Join the blithequark Team As a member of the blithequark team, you will have the opportunity to work with a talented group of professionals who are dedicated to delivering exceptional customer experiences and driving innovation in the automotive industry. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.