Customer Service Coordinator Full Time – Join the blithequark Family and Soar to New Heights

Remote Full-time
Are you ready to embark on an extraordinary journey, both in and out of the office? At blithequark, we're not just a company – we're a family of passionate individuals who share a common goal: to provide exceptional service to our customers while fostering a culture of inclusivity, diversity, and growth. As a Customer Service Coordinator at blithequark, you'll have the opportunity to explore new horizons, develop your skills, and become the best version of yourself. Why You'll Love This Job As a Customer Service Coordinator at blithequark, you'll be the face of our company, interacting with customers in a courteous, efficient, friendly, and professional manner. You'll be the first point of contact for our customers, and your exceptional communication skills will make all the difference in their experience. With a starting pay of $22.64 per hour, you'll be well-compensated for your hard work and dedication. What You'll Do As a Customer Service Coordinator, your responsibilities will be diverse and challenging, but also incredibly rewarding. Some of your key tasks will include: • Promoting and selling air travel to the traveling public or freight forwarders • Providing assistance with passenger check-in and cargo acceptance • Interpreting government rules and requirements for domestic and international travel or cargo shipments • Meeting and dispatching aircraft within established times • Providing assistance to distressed passengers and customers • Protecting company property and revenue • Providing for safe travel • Possessing the physical ability and dexterity to use motor skills to perform various job-related tasks • Using organizational skills to perform multiple tasks within a limited time period • Being self-motivated and requiring minimal supervision • Responding and assisting during security and emergency situations • Following internal/external policies and procedures • May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers • Responsible for the overall performance within work area and may be required to lead and direct the work of other employees • May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions All You'll Need for Success To excel in this role, you'll need to meet the following minimum qualifications: • High school diploma or GED • Read, write, fluently speak and understand the English language • Bilingual language skills required in some locations • Applicable valid driver’s license as required by local authorities • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable • Ability to work irregular and/or extended hours, including weekends and holidays • Must report to work on a regular and timely basis What You'll Get At blithequark, we're committed to providing our employees with a comprehensive benefits package that includes: • Travel Perks: As a blithequark employee, you'll have access to travel perks that will take you to 365 destinations on more than 6,800 daily flights across our global network. You'll be able to explore the world with your family and friends, and make unforgettable memories. • Health Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay well. We also offer virtual doctor visits, flexible spending accounts, and more. • Wellness Programs: We want you to be the best version of yourself, and that's why our wellness programs provide you with all the right tools, resources, and support you need. • 401(k) Program: Available upon hire, and depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more. Feel Free to Be Yourself at blithequark At blithequark, we believe that inclusion and diversity are the foundation of a dynamic workforce. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are You Ready to Soar to New Heights? If you're ready to join a company that values growth, inclusivity, and diversity, and if you're passionate about providing exceptional customer service, then we want to hear from you! to become a Customer Service Coordinator at blithequark and start your journey to new heights.
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