Conduent State & Local Solutions, Inc is hiring: Call Center Agent (Remote Work / Flexible Hours) in Von Ormy

Bilingual Call Center Representative (Onsite) 25 an hour shifts differential incentive 5pm and later = $17.Training Starts November 17, 2025 3 Weeks PAID TRAINING As a Call Center Representative, you will be supporting our clients customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.? Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information.Process required transactions via mainframe or web-based applications. - Maintaining a thorough knowledge of the company and client programs, policies, and technology. - Maintaining a thorough knowledge of the company and client programs, policies, and technology. Providing support to other positions/operations in cases of heavy workloads or absences. Full Time Employment Hourly rate of $16.Paid TrainingCareer Growth OpportunitiesThe ability to convey complex information in clear and concise terms to ensure customer understanding.Customer Service Experience Can navigate multiple applications and research solutions with ease. Love helping people and guiding them to the best solution for their issue. - Provide calm conflict resolution and problem resolution for frustrated customers. Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers. Can commit to 100% attendance for three to five weeks of paid training. Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent.Must pass Customer care assessment. Join a rapidly growing organization that can support your career goals For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.The estimated hourly rate for this role is $16.Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form.You may also click here to access Conduent's ADAAA Accommodation Policy. Conduent State & Local Solutions, Inc Apply tot his job Apply tot his job