Community Moderator - Early Team Member

About us: Meetsta is a dynamic and innovative social networking platform. Our mission is to provide a tailored and engaging space where individuals can connect, collaborate, and build meaningful relationships. Role Overview: As a Community Moderator at Meetsta, you will play a crucial role in ensuring that our platform remains a welcoming and respectful space for all users. You will be responsible for monitoring user activity, enforcing community guidelines, and addressing any issues that arise. This is a vital position that requires a keen eye for detail, strong communication skills, and a commitment to upholding our community standards.Key ResponsibilitiesContent Monitoring:• Monitor user-generated content across Meetsta to ensure compliance with community guidelines. • Review and moderate comments, posts, and messages for inappropriate content, spam, and violations. Community Support:• Respond to user reports and concerns promptly and professionally. • Provide guidance and support to users regarding community rules and best practices. • Escalate serious issues to the appropriate teams for further investigation. Enforcement of Guidelines:• Enforce community guidelines by issuing warnings, suspensions, and bans as necessary.• Maintain detailed records of moderation actions and user interactions. Feedback and Reporting:• Gather and report user feedback to help improve community management strategies. • Collaborate with the Community Manager to identify trends and areas for improvement. • Participate in regular team meetings to discuss community health and moderation strategies. QualificationsExperience:• Previous experience in community moderation, customer support, or a related field. • Familiarity with social media platforms and online community dynamics.Skills:• Excellent written communication skills. • Strong judgment and decision-making abilities. • Ability to remain calm and professional in high-pressure situations. • Attention to detail and strong organizational skills. Personal Attributes:• Passionate about fostering a positive and inclusive online community. • Empathetic and patient, with a genuine interest in helping others. • Reliable and consistent, with a strong sense of responsibility. • Adaptable and able to handle feedback and change gracefully.CompensationEquity-based. Important NotesWe are only considering US citizens and Permanent Residents for the role. Apply tot his job