Chat Support Agent – Part-Time (Remote) – USA Remote Jobs
November 9, 2025 Chat Support Agent – Part-Time (Remote) Location: Work From Home Job Type: Part-Time Salary: Depends on experience + Performance bonuses Job Overview: We are looking for a friendly, responsible, and detail-oriented Chat Support Agent to assist customers through live chat and messaging platforms. In this role, you will respond to customer inquiries, provide solutions, and ensure a smooth and positive support experience. No calling required — this job is completely chat-based. Key Responsibilities: Respond to customer messages promptly and professionally Provide accurate information about products/services Troubleshoot basic issues and offer clear solutions Maintain detailed records of customer interactions Escalate complex problems to the support team when needed Meet daily/weekly response time and quality targets Deliver polite, supportive, and respectful communication at all times Skills & Requirements: Good written English and typing speed Ability to handle multiple chats at the same time Patience, positive attitude, and strong problem-solving skills Basic computer and internet knowledge Stable internet connection + quiet workspace Customer support experience is a plus but not required Must be self-motivated and able to work independently Working Hours: Flexible part-time schedule Shifts may include evenings or weekends depending on company needs Benefits: 100% Remote (Work from home comfort) Training provided (Beginners welcome) Performance incentives and bonuses Opportunity to grow into full-time roles