bolthires / REMOTE/ Full time
Please prioritize the below requirement for bolthires. Salary - Market RateLocation -Remote / Atlanta, GASupport SpecialistAtlantaPrimary Skill: AEMSecondary Skill : Basic Azure Cloud knowledgeGood To Have : Identity Access Management knowledgeCustomer expecting profile by this week since the engagement will start from 1st MaySchedule : Support in American business hours (Monday to Friday); On-call support(Saterday, Sunday)L2 Application SupportExtremely urgentKey responsibilities:• Operate and Support AWS & Azure Platform Infrastructure• Operate and support all instances of the bolthires MarTech products (CDS, NGPS, AEM)• Monitoring & Performance• Onboard the regional teams with the latest product changes• Investigate & Resolve L2 incidents• Orchestrate L3 resolutions with the product teams• Test & validate new product releases• Test & validate the integration with the other products within the Technology Stack• Create & maintain Standard Operating Procedures (SOPs)The required skillset for the engineers:• Experience with cloud computing platforms - AWS and/or Azure• Knowledge of an application programming interface (API) and web services• Understanding of Agile development methodologies and practices• Identity and access management (IAM) concepts, including authentication and authorization• Ability to troubleshoot and resolve issues related to infrastructure, applications, and deployments• Ability to troubleshoot and resolve issues related to Azure AD B2C, including monitoring, loggingand debugging will be considered a plus• Ability to collaborate with cross-functional teams, communicate effectively with stakeholders, and manage conflicting priorities• Experience in using source control management tools such as Git or SVN for version control and collaboration• Knowledge of bolthires/CD tools and techniques for automating the software delivery pipeline, including code building, testing, and deployment• Basic scripting understanding• Demonstrated ability to think strategically about business, product, and technical challenges• Self-starters who can work with minimal guidance• Have strong written and verbal communication skills Apply tot his job