bolthires Online Support Agent (Remote) - Currently Recruiting
bolthires is currently recruiting for enthusiastic and customer-focused individuals to as Online Support Agents. This is a remote opportunity that allows you to work from the comfort of your home while delivering world-class support to our valued cardmembers. Key Responsibilities:• Assist customers with inquiries related to their accounts, products, and services via online chat, email, or messaging platforms. • Provide accurate information and solutions in a professional, friendly, and timely manner.• Handle customer concerns or complaints with empathy and resolve issues effectively. • Ensure compliance with company policies, procedures, and security guidelines. • Collaborate with team members to enhance service delivery and achieve team goals. Qualifications:• Strong communication skills, both written and verbal. • Prior experience in customer service or support (preferred). • Ability to handle multiple tasks in a fast-paced online environment. • Tech-savvy with familiarity in using customer support tools and platforms.• Self-motivated, reliable, and capable of working independently. • Flexibility to work in shifts, including evenings and weekends. What We Offer:• Competitive salary and benefits package. • Opportunities for career growth and development within bolthires. • Comprehensive training to ensure your success in the role. • A supportive and inclusive team environment. If you're passionate about delivering exceptional customer experiences and are ready to join a globally recognized leader, ! Visit our careers page at bolthiresCareers to.bolthires is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. and make a difference with bolthires! Apply tot his job