bolthires Customer Service Representative - $27-$35/Hour - Remote and Honolulu Locations - Industry Leader in Aviation with Comprehensive Benefits and Growth Opportunities

Join the bolthires Team: Deliver Exceptional Customer Experiences and GrowYourCareer bolthires is revolutionizing the aviation industry with a shared purpose of connecting people and uniting the world. As a global organization operating in hundreds of locations with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and offer opportunities in the places where we work, live, and fly. Our diverse and inclusive team is the key to achieving this mission, and we're looking for talented Customer Service Representatives to join our crew.About bolthires At bolthires, we're committed to creating a workplace culture that values diversity, equity, and inclusion. Our employees are our greatest asset, and we invest in their growth and well-being through competitive benefits packages, professional development opportunities, and a dynamic work environment. From employee-run business resource groups to world-class benefits, 401(k), and travel privileges, bolthires is a unique place to work and build your career. Job Summary We're seeking friendly, approachable, and customer-focused individuals to as Customer Service Representatives.As the face of bolthires, you'll interact with domestic and international customers, providing exceptional service, solving travel problems, and making their journey memorable. If you're passionate about delivering outstanding customer experiences, working in a fast-paced environment, and growing your career, we want to hear from you! Key Responsibilities Interact with customers in a kind, helpful, and professional manner to craft memorable experiences and build customer loyalty Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when customers have been inconvenienced Work daily with a safety mentality, ensuring we hold ourselves and each other to the highest standards Navigate challenges through being resilient, adaptable, and composed under pressure Collaborate with colleagues, assist with new processes and technologies, and contribute to a positive team environment Greet customers, handle ticketing and luggage, and provide solutions to travel-related issues Maintain a high level of product knowledge and stay up-to-date on airline policies, procedures, and services Requirements and Qualifications EssentialQualifications: High school diploma, GED, or equivalent required Minimum of 18 years old Comfortable working with computers, mobile devices, and new technologies Physical ability to stand and walk for an 8-hour shift, as well as carry and handle luggage Ability to obtain a SIDA badge and meet airport requirements for badging Legally authorized to work in the United States without sponsorship Ability to meet the company's attendance requirements and uniform and appearance standards PreferredQualifications: Previous customer service experience in a similar industry (e.g., airlines, hospitality, or retail) Experience working in a fast-paced, dynamic environment Knowledge of airline operations, travel industry, or customer service principles Ability to work in a remote or Honolulu location What We OfferCompensation andBenefits: Competitive salary: $27-$35/hourComprehensive benefits package, including: 401(k) and pension plan Health insurance and employee assistance program Travel privileges: fly United for free - domestic and international - and bring friends and family too!Opportunities for overtime and flexible scheduling Seniority-based pay raises and additional compensation for shift differential and overtime Growth and Development: Opportunities to learn and grow into leadership roles, with over half of our leaders starting in operationsProfessional development programs and training Collaborative and dynamic work environmentWhy Join bolthires? At bolthires, we're committed to creating a workplace culture that values diversity, equity, and inclusion.Our employees are our greatest asset, and we invest in their growth and well-being. By joining our team, you'll have the opportunity to: Make a meaningful impact on customers' lives Grow your career in a dynamic and fast-paced industry Work with a diverse and inclusive team Enjoy comprehensive benefits and travel privileges Take the Next Step Are you ready to and deliver exceptional customer experiences? and let's discuss how you can become a vital part of our success story. Don't miss this opportunity to take your career to new heights!and start your journey with bolthires. Apply tot his job